Vol. 2 No. 1 (2022): Operations Management and Information System Studies

Articles

• Perceived security, trust, privacy, and continuance intention of e-commerce customer

  Desi Novita, Astra Prima Budiarti

  1-13

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• Project scheduling analysis using critical path method and program evaluation review technique

  Farrel Lucky, Muthia Roza Linda

  14-25

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• Analysis of queuing system to improve service quality in the banking sector

  Fina Oktafiani, Rahmiati

  26-35

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• Service quality, customer satisfaction, and customer loyalty

  Muhammad Hanif, Susi Evanita

  36-47

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• The role of social media in building shopping value, customer trust, and customer engagement

  Siti Zuhra Handayani, Astri Yuza Sari

  48-59

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• The implementation of standard operational procedure in production process

  Vivi Citra Widyawati Napitupulu, Anne Rumondang Malau

  60-65

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