Vol. 3 No. 3 (2023): Operations Management and Information System Studies

Articles

• Customer engagement, customer equity, and repurchase intention, among Shopee users

  Anita Mawarni, Vidyarini Dwita

  157-167

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• Trust, privacy, service quality, and brand image on the success of electronic customer relationship management

  Muhammad Habil, Yunita Engriani

  168-179

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• Trust, perceived ease of use, perceived usefulness, and attitude on behavioral intention to use mobile payment

  Nova Meta Saputri, Rahmiati

  180-192

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• Perceived usefulness and confirmation on continuance intention of Shopee application users

  Laura Yuliantika, Astra Prima Budiarti

  193-201

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• The effect of e-service quality on e-loyalty through e-satisfaction e-commerce users in West Sumatra

  Alexander, Awisal Fasyni

  202-211

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• The influence of environmental factors on firm performance with entrepreneurial orientation and manufacturing capability as mediation variables

  Rifa Herdianti, Gesit Thabrani

  212-225

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