The effect of perceived usefulness, trust and perceived risk on online purchase intention

  • Dinda Suchi Wulandari Universitas Negeri Padang
  • Rosyeni Rasyid Universitas Negeri Padang
Keywords: Perceived usefulness, trust, perceived risk, purchase intention

Abstract

This research aims to analyze the effect of perceived usefulness, trust and perceived risk on purchase intentions on the Sociolla online shopping in Padang City. 250 respondents were the sample of this study. Data is processing by SmartPLS software and collected from online questionnaire. The results of this study showed that (1) perceived usefulness has a significant positive effect on perceived risk. (2) trust has no significant effect on perceived risk. (3) perceived usefulness has a significant positive effect on purchase intention. (4) trust has a significant positive effect on purchase intention. (5) perceived risk has no significant effect on purchase intention. (6) perceived usefulness has no effect on purchase intention through perceived risk. (7) trust has no effect on purchase intention through perceived risk.

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Author Biographies

Dinda Suchi Wulandari, Universitas Negeri Padang

Department of Management, Faculty of Economics

Rosyeni Rasyid, Universitas Negeri Padang

Department of Management, Faculty of Economics

Published
2022-11-26
How to Cite
Wulandari, D. S., & Rasyid, R. (2022). The effect of perceived usefulness, trust and perceived risk on online purchase intention. Operations Management and Information System Studies, 2(4), 219-231. https://doi.org/10.24036/omiss.v2i4.92